Shipping & Returns

Order Processing
We ship all orders within 24 hours of purchase.

Our products are loved worldwide — with orders shipping across every continent. Wherever you are, we’ll make sure your order reaches you.

CountryShipping AvailableDelivery Time
United Kingdom (UK)✅2-4 business days
United States of America (USA)✅3-5 business days
Canada✅3-5 business days
Australia✅7-10 business days
Netherlands✅2-4 business days
Germany✅2-4 business days
France✅2-4 business days
Italy✅2-4 business days
Spain✅2-4 business days
Poland✅1–2 business days
Sweden✅2-4 business days
Norway✅2-4 business days
Finland✅2-4 business days
Austria✅2-4 business days
Belgium✅2-4 business days
Czech Republic✅2-4 business days
Denmark✅2-4 business days
Estonia✅2-4 business days
Greece✅2-4 business days
Hungary✅2-4 business days
Ireland✅2-4 business days
Latvia✅2-4 business days
Lithuania✅2-4 business days
Luxembourg✅2-4 business days
Slovakia✅2-4 business days
Slovenia✅2-4 business days
Switzerland✅2-4 business days
Albania✅2-4 business days
Brazil✅5–9 business days
Chile✅5–9 business days
Colombia✅5–9 business days
Georgia✅5–9 business days
India✅5–9 business days
Indonesia✅5–9 business days
Israel✅5–9 business days
Japan✅5–9 business days
Mexico✅5–9 business days
New Zealand✅6–14 business days
Peru✅6–14 business days
Philippines✅5–9 business days
Serbia✅5–9 business days
Singapore✅5–7 business days
South Africa (excluded)❌ –
South Korea✅5–9 business days
Taiwan✅5–9 business days
Thailand✅5–9 business days
Ukraine✅2-4 business days
United Arab Emirates (excluded)❌ –
Venezuela✅6–14 business days
Vietnam✅6–14 business days

Security
Our web site uses a 128-bit SSL connection, which is the highest level of security available online. (The little padlock icon in the bottom right portion of your browser indicates the secure connection.) You can shop with confidence knowing your information is safe from anyone outside of BigBo.

Returns
You may return the product in accordance with the conditions of withdrawal from the contract within 30 days.
Please send the returned item to:
B.B. Song Bohdan Bezuhlyi
ul. Jerzego Bajana 3b/2, 80-463 Gdańsk, Poland
Email: info@bigbostore.com
Phone: +48 607404309

Refund Processing Time

After receiving and verifying the returned item, we will initiate the refund process as quickly as possible. Typically, this takes between 1 to 5 business days from the date of receipt.

We are committed to ensuring that the refund process is handled efficiently and transparently. If you have any questions about your return or refund status, feel free to contact us. We are here to help and provide support throughout the process.
To comply with the 30-day withdrawal deadline, it is sufficient to notify us of your decision to exercise the right of withdrawal before the end of the return period.

If you have any questions or need assistance, please contact us at: info@bigbostore.com